Renting a car from us can greatly enhance your travel experience, providing you with the freedom and flexibility to explore this beautiful country at your own pace. However, before you embark on your journey, it’s important to understand the ins and outs of the rental process, including booking procedures, payment methods, qualifications, insurance coverage, additional services, and more. We bring you a comprehensive guide to help answer all your questions and ensure a smooth car rental experience in Uganda.
How can I book a Uganda rental car?
Booking a rental car from us is a straightforward process. You can make reservations conveniently online via our company website. Simply fill out our contact form specifying the type of car or service you require, and the consultation team will promptly respond to your inquiry. Alternatively, you can reach out via phone or WhatsApp at the provided contact number: +256774950164.
What are the Accepted Payment Methods
Car Rental Uganda accepts various payment methods to accommodate your needs. These include international wire transfers through our Pesapal account, mobile money transactions, and cash payments. Upon booking, you’ll receive an invoice with details on how to complete your payment. Rest assured, a receipt will be provided for all transactions for your records.
What is the Minimum and Maximum age for renting a car?
To qualify to hire a car from us, you must be at least 21 years old and possess a valid driver’s license. Additionally, the hirer should not exceed the age of 70.
What documents do I need to have to rent a car?
Before you hit the road, it’s essential to ensure you meet the necessary qualifications outlined by Car Rental Uganda. To be eligible to drive one of their rental vehicles, you must possess a valid driving permit or license. Additionally, you’ll need to provide your National Identification Card from your country of origin, along with your passport. These documents serve as proof of identity and are required during the rental process.
Do I need to deposit a fee to reserve a rental car?
A 30% deposit is typically required to confirm your reservation. However, in certain cases, such as last-minute bookings made within a week of the pickup date, the deposit may be waived. The remaining balance is settled upon your arrival before the keys are handed over to you.
What car rental fuel consumption and transmission options are available?
Car Rental Uganda offers both manual and automatic transmission 4×4 vehicles to suit your preferences. Whether you opt for a Toyota Rav4, Land Cruiser Prado rental car, or Safari Van. You’ll also have the choice between petrol and diesel engines.
What Insurance Coverage do you offer on your car rental?
Your safety and peace of mind are paramount. Car Rental Uganda provides comprehensive insurance coverage, ensuring that any damage to the vehicle requiring repairs exceeding US$200 is covered by us. For damages below this threshold, the hirer is responsible for the cost.
Which Additional Services are offered besides the rental car?
In addition to renting a car, you can request extra services to enhance your journey. These may include travel magazines, GPS navigation systems, Uganda travel maps, guidebooks, and complimentary amenities. Simply inform us of your preferences, and we’ll accommodate your needs accordingly.
What is the Mileage and Fuel Policy?
Enjoy the freedom of unlimited mileage within Uganda when you rent a vehicle from Car Rental Uganda. You’re free to explore the country’s scenic landscapes without worrying about mileage restrictions. However, you’ll be responsible for fuel re-filling and tire replacement if necessary during your journey.
Where can I pick up and drop off the car rental?
Convenience is key when it comes to picking up and dropping off your rental car. Car Rental Uganda offers delivery services to your specified location, whether it’s your residence, office, or the Entebbe International Airport. Additional fuel costs may apply for deliveries outside Kampala and Entebbe.
What is the Cost of a driver if I need one for my car rental experience?
If you prefer to have a professional driver guide you during your travels, Car Rental Uganda offers experienced driver guides for hire at a rate of US$40 per day. These knowledgeable guides are well-versed in the country’s attractions and roadways, ensuring a memorable and safe journey.
Is it Okay for me to tip a driver and how much should I give?
While tipping is not mandatory, it is customary to tip your driver if you’re satisfied with their service. A tip of at least US$5 is recommended, although the amount ultimately depends on your discretion and budget.
What terms and conditions are available for self-drive cars?
For your safety and convenience, Car Rental Uganda has implemented strict terms and conditions for self-drive rentals. These guidelines are designed to ensure your comfort and well-being both on and off the road.
What is included and the cost of the Camping Gear
For outdoor enthusiasts, Car Rental Uganda offers camping gear rental services at an affordable rate of US$10 per day. This includes essential equipment such as tents, mattresses, cooking utensils, and camping chairs. Additionally, rooftop tents are available for US$25 per day for those seeking an elevated camping experience.
How do I get a discount on my car rental?
As a token of appreciation for your continued patronage, Car Rental Uganda offers special discounts to returning and long-term clients. Take advantage of these exclusive offers to enjoy additional savings on your car rental needs.
What are the fees and requirements for Cross-Border Travel?
If you plan to embark on a car rental trip beyond Uganda through Kenya, Tanzania, or Rwanda. additional fees and requirements apply. Be prepared to pay a border crossing fee of US$30 for small cars and US$50 for mid-sized vehicles, along with visa and COMESA fees at the border.
What do I do in case of a car rental breakdown?
In the event of a breakdown or accident, Car Rental Uganda is committed to providing prompt assistance. Emergency contact numbers will be provided for you to reach out to the reservations team or a designated mechanic for immediate support.
Renting a car from us offers you the freedom to explore the country’s diverse landscapes and attractions at your own pace. By familiarizing yourself with the booking process, payment methods, qualifications, insurance coverage, and additional services, you can ensure a hassle-free and enjoyable travel experience. Whether you’re embarking on a self-drive adventure or opting for a guided tour, Car Rental Uganda is dedicated to meeting your transportation needs and exceeding your expectations.
The driver’s license must be valid for three months or more. Any driver’s license of any country is accepted but an international license is preferred. An original is presented for verification and a photocopy is retained.
Your identity must be by presenting an original passport or National I.D. and a photocopy for record-keeping. Any of the documents must be valid for six months and above.
The car rental agreement printed in black and white must be read and endorsed. This constitutes the different clauses of booking a car with us. You must sign on it to confirm that the terms and conditions have been agreed upon.
The car hire payment is done before starting your trip (prior to or during the vehicle pick-up). The mode of payment can either be cash or electronic transfer. The most preferred currencies are the US dollar, Euros, and Uganda Shilling.
